In House Debt Recovery Solicitor

We are currently looking for an experience solicitor to move in house and work a newly formed ABS structure in Sheffield. The business is primarily involved in both commercial and personal debt recovery.

The role:

We are seeking an experienced Debt Recovery Specialist who will be required to work within a fast paced, customer focused environment, providing great customer service while maintaining the team's excellent track record.

Responsibilities

You would be:

• Managing a team of debt recovery paralegals and solicitors
• Case handling a fast moving portfolio of over 1000 accounts of which 150+ accounts are in early arrears with the aim of recovering the payment due or negotiating and adjusting the loan terms to suit debtor circumstances and affordability
• Handling inbound and initiating outbound telephone calls, letters and emails with the greatest level of care, accuracy and customer service skills
• Building relationships with portfolio clients through regular contact to validate, understand and resolve breaches of agreements with customers
• Negotiating, implementing and monitoring feasible repayment solutions that take into account the client's circumstances while balancing the best interests of the business
• Working with a wide range of teams within the company to understand, strategise and report on the best course of action
• Working closely with the Head of Collections to review and develop recovery strategies
• Instructing, liaising and monitoring third parties such as debt collection agencies and solicitors to ensure the best outcome is achieved
• Ensuring compliance with all appropriate legislation regulatory body guidelines
• Adhering to our company policies and procedures
• Updating databases and systems in order to keep an accurate record of activities, observations and outcomes within the recovery process

Requirements: You will need:

• At least 3 years debt recovery experience, ideally in the commercial/business sector
• Empathy, forbearance and professionalism
• Strong communication skills, accuracy and confidence
• The ability to deal with a variety of challenges, innovate and think on your feet
• Business acumen, entrepreneurial spirit with real enthusiasm for helping SMEs. Experience within the finance industry is advantageous.

Benefits

You'll join a growing team of smart, humble and motivated people, all passionate about learning and developing themselves and united in their passion to grow an amazing business that revolutionises business finance. In addition to a competitive financial package (which includes salary, bonus and paid overtime), we also offer the benefit joining a well established brand with possible equity stake moving forward.