Paralegal
- Employer
- Recruitment Genius
- Location
- Northampton
- Salary
- £18000 - £20000 per annum
- Closing date
- 26 Feb 2018
- Reference
- 00078397
View more
- Practice area
- Insurance
- Contract type
- Permanent
- Hours
- Full time
- PQE
- Not applicable
- Position
- Paralegal
- Sector
- Private practice
Job Details
The role will include but is not limited to:
- Assisting potential clients with their application form to use our new online service.
- Receiving a high volume of inbound calls in regard to clients enquiring about the progress of their open case(s).
- Completing an accurate statement of account with clients about their mis-sold cases.
- Replying to clients queries via phone, letter and/ or email.
- Liaising with banks/ lenders in regard to client's cases via phone, letter and/ or email.
- Taking payments from clients and dealing with queries around previous collections.
Requirements for this role:
- High level of computer literacy and be able to use multiple systems at any one time.
- Administration experience
- Experience of Microsoft software (Word, Excel and Outlook).
- Good written and verbal communication skills.
- Demonstrate a strong professional telephone manner with experience of working in a fast-paced environment (desirable, but not essential).
- Client service experience (desirable, but not essential).
You will be offered a competitive salary with bonuses based the work you complete as an individual. Qualification for this will be based on quality of the work produced with a secondary criterion of quantity.
Company
Most lawyers are what we call passive job seekers who check job boards regularly to make sure their pay is in line with the wider market. This creates good opportunities to attract great candidates by offering appealing remuneration packages.
Law is a diverse industry, and each specialist area has unique recruitment characteristics that require specific skills and circumstances. For example, it’s seldom possible to employ a senior partner with an established “following” and there’s also a lack of suitable candidates for licensed conveyancing roles. On the other hand, employment, family, general litigation, criminal and tax lawyers are easier to recruit.
Helpfully, lawyers are typically very flexible professionals often happy to retrain for niche roles, especially if they offer high salaries.
While the law itself is always evolving, the UK’s departure from the EU has acted like a natural catalyst and we’ve seen an increase in demand for lawyers.
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