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Desktop support - up to 30,000

Employer
G2 Legal Limited
Location
London
Salary
£25000 - £30000 per annum, Benefits: Bonus Scheme
Closing date
13 Jun 2018
Reference
VS283508

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Practice area
Other, Professional support
Contract type
Permanent
Hours
Full time
PQE
Not applicable
Position
Legal IT
Sector
Private practice
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Job Details

 Desktop support -up to £30000 Permanent, full-time
 

This City based law firm is looking for an analyst to join there busy IT Help desk Team to provide 1st and 2nd Line Desktop Support. 
The helpdesk works shifts between 8 and 6 and have the flexibility to work one day from home.
This is an exciting opportunity to join a modern law firm on a major new IT service strategic initiative.
You must have technical experience of:
  • 2 years Key Responsibilities and Duties include:
    Desktop Support:
     Provide telephone and email support to in-house and remote staff for OS, application, network and hardware issues.
     Resolve problems by remote control or visiting in person if required.
     Escalate calls where necessary to either other IT dept member or external support.
    Administration:
     Set up and maintenance of all user accounts on variety of platforms
     Keeping various internal databases up to date,
     Ensuring internal user site map is kept up to date.
     Assisting Helpdesk Supervisor & IT Manager with leased hardware management and ensuring records are up to date.
     Mobile Phone device setup and updates.
     Telephone console support.
     Maintenance of address books on scanners.
     Additional record keeping and documentation.
     Contractor liaison where appropriate.
     Checking in and out of IT deliveries (with support provided by Admin).
     Writing knowledge based articles
    PCs and Laptops:
     New PC builds and rolling programme of upgrades.
     Installation of other new hardware.
     Enforcement of IT policies and procedures (eg. removal of rogue software).
     Installation of additional software subject to authorisation from supervisor.
     Software installs / upgrades. experience preferably in Legal or professional services environment
  • You must be a self starter 
  • This is a fantastic role where you will be part of a social and forward thinking team!

  • If you are interested please can you please call Vicki. 0207 6499296.

Company

Since 1999, we’ve been driven by one core passion – matching talent. We’re proud to be one of the UK’s most established legal recruiters with offices across the country and Sydney, Australia. Our dedicated divisions extend across Patent, Trademark & Intellectual Property, Company Secretarial and International roles.

 

We're proud of the strong relationships we've forged with both clients and candidates over the years. Our team have a deep knowledge of their markets, which translates into an exceptional level of service. Our Trustpilot reviews speak for themselves.

 

We believe in matching the right people with the right businesses, and we're proud to have helped every individual advance their careers through us - from starting out as a newly qualified professional all the way to becoming a Partner.

 

Investing in our own people has been a founding principle and we have an ongoing learning and development program to help our staff grow and achieve their career goals. G2 Legal. We believe in 5 core values that we live by, Integrity, Empathy, Innovation, Collaboration and Passion.

For more information on G2 Legal why not browse our selection of jobs on this website or pay a visit to www.g2legal.com to search all our live positions and to receive career and c.v. advice.

Passionate about matching talent.

Company info
Website
Telephone
01273289000
Location
15a Brighton Place
 Brighton
East Sussex
bn1 1hj
United Kingdom
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