Role Purpose: 

To assist the day to day running of the department and assist fee earners across the department with all administrative tasks to include typing as and when they arise to ensure an efficient and professional working practice.

Key Responsibilities:

The successful candidate will be responsible for:

• Data entry and up-keep of the in-house Case Management system, databases and normal office IT systems.
• Making appointments and arranging meetings, hearings and conferences and ensuring meeting rooms are booked if appropriate, including  diary management
• Preparing files for costing and liaising with external suppliers and firms internal accounts / costs department as necessary to ensure invoices and fees are paid and that files are promptly billed under supervision.
• Dealing with a resonable volume of audio typing, printing and assembly of all documentation and letters;
• Managing the upkeep and organisation of files
• Undertaking filing and copying to a high standard
• Ensuring the telephone is answered and callers responded to appropriately, dealing with queries, taking messages and communicating messages efficiently to the Fee Earner while maintaining confidentiality at all times;
• Managing the upkeep and organisation of files including closing files, archiving and checking.
• Undertaking filing and copying to a high standard;
• Making appointments and arranging meetings, Hearings and Conferences as appropriate;
• To undertake additional administrative duties as and when required by the Department.

Key KPI’s (Smart Objectives)

• Minimum audio typing speed of 60 words per minute;
• An ability to deal with a reasonable volume of audio typing;
• An ability to deal with urgent work and the pressure resulting from this;
• Minimum 12 months experience work in the legal services sector and experience of Proclaim Case Management system;
• An ability to work on your own initiative within a Team environment;
• A well organised approach to work;
• An ability to work with a Case Management System, databases and normal office IT systems;
• Good interpersonal skills

Experience / Knowledge / Qualifications

Essential

• Proven experience of administrative work
• Ability to work on your own initiative within a team environment.
• A well organised approach to work.
• An ability to work with a case management system, databases and normal office IT systems.
• Good interpersonal skills.
• A commitment to equal opportunities.

Desirable:

• Experience of working within the legal profession would be advantageous but not essential.