MOJ Fast-track Claims Handlers

The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000.
The handler will manage the claim from inception to settlement pre-litigation.

Key Accountabilities 

• To proactively manage a caseload of PL/EL claims up to and including reserve limits of £30,000 to conclusion 
• Maintain accurate data on relevant case management system 
• Comply with set client SLA’s 
• To attend client review meetings and assist with client project work where applicable 
• Undertake appropriate additional tasks provided by the team leader 
• Ensure quality service standards and productivity levels are maintained to a high standard 
• Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks 
• Allocate new claims as and when required 
• Carry out supervisory tasks appropriate to level and as per management instructions Prior knowledge, skills and experience 
• Minimum 2 years claims handling experience
• Experience dealing with quantum up to 25k 
• Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims 
• Flexible approach to work 
• Supervisory experience is desirable

Contact Kathryn or call for a confidential discussion