1 day left

20 Mar 2019
24 Apr 2019
Full time
Contract type

ROLE: Arbitrator

Background Information:

Are you an experienced, self-sufficient, employment relations practitioner who has a proven background in dispute resolution, particularly in a collective context?

In addition, are you working in or have worked in HR, the legal profession, trade unions or academia? If so we want to hear from you.

About us:

We are Acas (Advisory, Conciliation and Arbitration Service). We are an independent public body that provides trusted guidance and best practice services to both employers and employees.

One of our statutory obligations is to provide a collective Arbitration and Mediation service. We do this by maintaining a panel of external Arbitrators/Mediators who we call upon on a case by case basis to deliver this service. We are now looking to recruit additional Arbitrators/Mediators to our existing panel.

The job description is below:

  • When Acas receives agreed terms of reference, signed by all parties to a collective dispute, you as the Arbitrator/Mediator are appointed to the case.
  • Acas makes all the logistical arrangements and advises all parties to the dispute accordingly.
  • You will receive each party’s submissions of case seven days ahead of the scheduled hearing date and prepare for the case.
  • On the day of the hearing, you are managing the day’s proceedings independently.
  • Procedural rigour is paramount and therefore it is imperative that all parties are given every opportunity to put their cases to you.
  • You will make a decision within 21 days of the hearing. The decision sets out the reasons logically and in sufficient detail for the parties to understand and accept it, irrespective of the outcome.
  • In order for you to be able to produce a coherent decision acceptable to all parties in dispute, it must be demonstrated that the parties’ arguments have been properly considered, taking into account good employment relations norms, business practices and environments and other factors which have a bearing on the dispute.
  • These posts are not suitable for those seeking to derive regular income from them. Rather, they would suit those who have some spare capacity to undertake intellectually demanding work if called upon
  • Daily fees of £356.90 plus expenses are paid for each case undertaken.

Recruitment will be through an open and transparent process. You will be given an initial two year term. You will receive training through a combination of a one-day orientation course and job shadowing current Arbitrator(s)/ Mediator(s) to gain hands-on experience.

  Essential criteria are:

  • A proven track record in all of aspects employment relations and employment law, particularly in the collective context
  • Good interpersonal skills
  • Problem solving
  • Communication skills
  • Effective decision-making
  • Report Writing

Desirable criteria are:

  • Relevant formal qualifications
  • The ability to be flexible and adaptable in terms of availability
  • An awareness of the sometimes sensitive nature of the disputes requiring resolution

Status and working pattern: This is an ad hoc position. You will be called upon to deliver our Arbitration/Mediation services as and when required.


You will normally take on cases in the region where you are based. In some instances, there may be a requirement to hear a case elsewhere but this will be after prior agreement with the Acas Arbitration Team based at our National Office in Euston.

Application process:

Please submit a CV together with short written statements addressing each of the essential criteria listed above in no more than 2 pages (Font: Verdana Size:12).

We particularly welcome applications from underrepresented groups.

Equal Opportunity

Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination. We are an equal opportunities employer and treat every application on the basis of merit alone.

Acas is a Disability Confident Leader and offers a fully inclusive and accessible recruitment process. We guarantee to interview all applicants with disabilities, who meet the minimum standards outlined in our vacancy specification. If require any reasonable adjustments at application stage, please contact

We will ensure applicants will not be discriminated against because of their protected characteristics under the Equality Act 2010. Protected characteristics include age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity. We will make all efforts to meet your access requirements.

Data Protection Act 2018

We take our obligations under the Data Protection Act 2018 seriously. Any data about you will be held in secure conditions with access restricted to those who need it in connection with dealing with your application and the selection process.

Data may also be used for the purposes of monitoring the effectiveness of the recruitment process, but in these circumstances, all data will be kept anonymous. The diversity monitoring form is used for monitoring the selection process only. If you are unsuccessful, your personal data relating to your application will be held for a minimum of 2 years.

      Selection process:

If you are successful at sift stage you will be invited to an interview to discuss your application, in order to establish whether you possess the key skills at the required level for this role.

How to apply: Please submit your application to  

Further Information

If you would like to discuss this opportunity informally please contact Amit Sen – Senior Business Manager, Collective Dispute Resolution and International Services on email

The closing date for applications is 12:59 on 24th April 2019 – We cannot accept late applications. 

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