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Proclaim Developer/ IT Technician

Employer
QED Legal
Location
England, Lancashire, Blackburn
Salary
Up to £17000.00 per annum
Closing date
1 May 2019
Reference
BBBH24578

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Practice area
Personal injury
Contract type
Permanent
Hours
Full time
PQE
Not applicable
Position
Legal assistant
Sector
Private practice

Job Details

Main purposes of role

A junior IT Technician is required for an exciting opportunity with one of the UK's leading Law Firms based in The North West.

This is an excellent opportunity for a recent IT graduate/junior IT technician to be part of a team who strive to achieve the highest standards of quality and care throughout the organisation. This position will provide you with the foundations required to establish (or further establish) your career in IT.

Key tasks (not an exhaustive list)


  • Basic Proclaim Development
  • Ensure implementation of hardware is done to schedule and requirements (either in the Office or remotely)
  • Respond to support issues by telephone, email, post and personal visits ensuring that each support issue is corrected within the agreed time scale
  • Assist with the backup regime
  • Maintain the PC installation and configuration of the Windows operating system and related software and rollout updates as required
  • Assist with monitoring of the organisations network
  • Communicate processes and priorities with end users as needed
  • Maintain the company's software audit database
  • Monitor key server activities, in particular disk space and processor usage
  • Assist in implementing the company's in house Legal software
  • Respond to first line support issues when required

  • Qualifications:

    • Proficient in MS Windows, MS Office, particularly Word, Excel and Outlook
    • Previous Helpdesk experience ideal
    • Experience with the following: TCP/IP network, Windows Vista, Windows 2008 server, Exchange 2007, VPN, Proclaim Case Management System

    Personal Attributes

    • Excellent communication skills both externally and at all levels in the company, both written and verbal
    • Enthusiastic, self-confident and self-motivated
    • Willing to see experiences as learning opportunities
    • Willing to adapt and take on new challenges as required with a can do attitude
    • Understand and represent the brand attributes
    • Knowledge and Understanding of GDPR and Equality Standards

    Company

    QED
    An acronym of the latin phrase quod erat demonstrandum which translates as "thus it is demonstrated" or "that which was to be demonstrated". It is most often used as an annotation at the end of a complex mathematical, scientific or philosophical argument to show that the author had proven what he had set out to prove. In recent times it has also been translated as "Quite Easily Done".

    As a recruiter you have to network and speak to large amounts of people and lots of law firms to really understand the market and have the connections to match people with opportunity quickly when the time arises. A good recruiter needs to be Quick, Excellent and Dynamic in everything that they do. Allow the team at QED to demonstrate what they can do for your firm or your career.
    AREAS OF EXPERTISE:
    • Partner moves – both full equity and fixed share equity
    • Team moves
    • Firm Mergers / Bolt-on’s
    • Succession / retirement planning
    • In House Counsel
    • Patent / Trademark Attorneys
    • Other jurisdictions – placing lawyers into and from other countries
    • Professional Support Lawyers
    • Associate moves – focusing not just on team and culture fit but also client and work quality and room for future advancement.
    • Assistant moves – lawyers cannot afford to make mistakes with their career moves. In the crucial early years exposure to the correct mentor and clients is essential.
    • Legal professionals – FILEX, MILEX, ILEX, Licenced Conveyancers, paralegals, legal assistants and fee earners
    • Support services - practice managers, COLP / COFA – regulatory and compliance, office managers, IT developers, case management specialists, law costs draftsmen and negotiators, legal secretaries, legal cashiers

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