Public Access Administrator

Location
Central London
Salary
£25000 per annum
Posted
16 Jul 2019
Closes
13 Aug 2019
Ref
RM219
Contact
RKR ADMIN
Practice area
Civil litigation
Position
Other, Paralegal
Hours
Full time
Contract type
Permanent
Public (Direct) Access Administrator

Reporting to: Senior Civil Clerk

Based within:  Civil Law Clerking Team

Start date:  ASAP

REF:  RM219


Summary

We are currently working with one of the largest and most successful barristers’ chambers in the UK. Following rapid expansion in recent years, they now have over 180 barristers supported by a busy operations team. They are recognised as leaders in criminal defence, civil liberties, housing, immigration, family and public law. Their passion for human rights and social justice has shaped the development of law in these areas over the last 40 years. This is reflected in their ground-breaking cases, which hit the news headlines every week.

They are seeking to recruit two Public Access Administrators to support barristers and staff with the expansion of this new business development opportunity. This is ideal for an experienced paralegal or administrator with good understanding of the Business to Consumer marketplace.

Duties
  • To deal with all enquiries coming into Chambers via the Public Access route,
  • To follow up all visits, phone calls, emails and other enquires from Clients and to filter and evaluate such enquiries,
  • To identify the initial issues involved and outline to the Client the various stages of the process involved,
  • To liaise with Barristers and Staff to assess the validity of cases and agree on next stages,
  • To organise and arrange meetings between the Client and Barristers as required,
  • To record the enquiries on the CRM system and update the status at various stages through to a conclusion of each case being accepted or rejected,
  • To undertake the administration aspects of the case, including the financial aspects in terms of billing and fee collection,
  • To provide administrative support to the Barrister and undertake basic case preparation as required.
 

Person Specification

Essential
  • Experience within a legal organisation, preferably solicitors firm providing services directly to members of the public,
  • Ability to explain the processes in a clear and concise way,
  • Good client skills as this is a front facing role, comfortable on the phone with good ability to listen,
Desirable
  • Solid academic background, preferably with law degree,
  • Good IT skills (including MS Word, Excel)
  • Knowledge and understanding of rules governing Public Access work for Barristers,
Benefits
  • Salary circa £25K pa
  • 25 Holidays
  • Interest-free season ticket loan
  • Pension scheme and other benefits
 

 

Closing date is Friday 26th July 2019 at 4pm

Interviews will take place in the w/c Monday 5th August 2019.

 

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