Senior Legal Helpline Advisor
- Employer
- Grist Legal Recruitment
- Location
- Bristol
- Salary
- £28k - 43k per year
- Closing date
- 24 Jul 2019
- Reference
- JO0000018807
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- Practice area
- Civil litigation, Commercial litigation, Company and commercial
- Contract type
- Permanent
- Hours
- Full time
- PQE
- 2 years, 3 years, 4 years, 5 years, 6 years
- Position
- Legal executive, Paralegal, Barrister, Solicitor
- Sector
- Private practice
Job Details
Senior Legal Helpline Advisor - A central Bristol law firm requires a Senior Legal Helpline Advisor. The successful person will, ideally hold an LPC, have a law degree and substantial experience of providing advice across a number of legal areas. The Senior Legal Helpline Advisor role will suit someone looking to build on and expand their breadth of legal knowledge and develop their supervisory and management skills.
The Senior Legal Helpline Advisor will be required to continually learn; research and improve their legal and communication skills and will share information, knowledge and experience with colleagues in a supportive environment. Initial and on-going training will be provided.
Duties/Responsibilities:
• Provide clear, concise legal advice to people from a variety of backgrounds over the telephone
• Ensure accurate noting on Filestream
• Keeping knowledge up to date and attending training as and when required
• Administration and reporting to Insurers
• Complying with agreed service standards
• Supervising, training and mentoring other members of the Advice team
• Liaising with Insurer clients as required
• TQR reviews of advice calls and feeding back to manager and/or staff
Skills/Competencies required:
• Must have an excellent telephone manner
• Good attention to detail
• The ability to remain calm while thinking on your feet
• Team player
• Ability to use own initiative and work to strict deadlines
• Excellent written and verbal communication skills;
Minimum Experience/ qualification:
• Substantial legal experience in a variety of legal fields
• You must have a law degree or equivalent qualification
• LPC or BVC desirable
• Supervisor experience
• The ability to remain calm while thinking on your feet
Salary to £43,000
Company
Grist Legal Recruitment was established in 2002. Our legal recruitment consultancy specialises in the placement of Partners, Solicitors, Legal Executives, Paralegals, Secretaries and support staff.This focus on legal recruitment, together with a comprehensive offering in the selection, recruitment and development processes enables us to provide a high-quality service to client and candidate alike
- Website
- http://www.gristlegal.co.uk/
- Telephone
- 023 8086 6066
- Location
-
Enterprise House
Ocean Village Marina
Southampton
Hampshire
SO14 3XB
GB
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