Principal Case Officer - Consumer Protection Enforcement

London (Greater)
£51,702 - £59,531
14 Oct 2019
25 Oct 2019
Full time
Contract type

Principal Case Officer - Consumer Protection Enforcement

Contract: Permanent Hours: Full time, Part time, Flexible Salary: £51,702 - £59,531 Location: London, Edinburgh, Cardiff or Belfast


Principal Case Officers at the Competition and Markets Authority (CMA) come from a variety of backgrounds including lawyers, economists and business consultants and play an important role in helping the CMA achieve its aim to make markets work well for consumers, businesses and the economy.

The CMA is formed of several groups each working to promote competition. The Consumer Protection Group investigates businesses or business sectors, identifying potential breaches of consumer protection law, securing changes in business practice and consumer redress from non-compliant businesses.

As a Principal Case Officer, your role will vary from project to project and will depend on your relevant skills and experience. You can expect your role to include:

· Developing the analytical framework for the investigation;

· Gathering and analysing evidence from the businesses concerned, from other stakeholders and from other sources (such as desk based and online research, site visits etc);

· Preparing evidence and arguments to support any allegations of breach of consumer protection law;

· Managing the enforcement timetable; and

· Developing compliance programmes to drive improvements across markets.

Where qualified to do so, Principal Case Officers also provide legal advice to case teams, under the supervision of a CMA Legal Director.

Principal Case Officers come from a diverse range of backgrounds. What is important is your experience of carrying out investigatory tasks or researching specific topics, gathering evidence and analysing issues. In your application you will need to evidence experience of making effective decisions or appropriate recommendations to decision makers, using sound analysis and judgment, managing risk, and taking account of the wider context. You will also need to demonstrate the ability to work collaboratively, strong communication skills and experience of leading successful projects (or work streams within projects) delivering on time and to budget.

In return the CMA is a hugely rewarding and stimulating place to work – an opportunity to work for the public good and to stretch and develop yourself in doing so. We offer generous benefits, including an excellent pension scheme, at least 25 days leave (increasing to 30 over five years), and generous maternity/paternity leave provision. You can also take advantage of interest-free season ticket loans, a cycle to work scheme, our employee well-being programme and favourable consideration of flexible working. To find out more about this opportunity and about working for the CMA, please click on the APPLY button.

Closing date: 25 October 2019. The CMA is an accredited Disability Confident Employer and are Stonewall Diversity Champions. As an equal opportunities’ employer, we welcome suitably qualified applicants from all backgrounds and recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles

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