Commercial Insurance Consultant
Commercial Insurance Consultant - Bristol - Remote working
Your new role
This is a full-time permanent role and is a great opportunity for someone looking to develop their insurance career within a commercial setting. This role will give you exposure to help grow and develop your technical skills within commercial insurance. As the business are all working from home, you'll initially join the team working from home. During this time, they'll work with you to make sure you have the tools and equipment you need and that you feel part of the team.
What you'll be doing
You will respond positively to all customer interactions across complex multiple products and lead in the testing and implementation of new business improvement plans. You will also be providing Sales & Customer Service expertise to Underwriters and sell and service policies whilst operating within a Delegated Underwriting Authority. You will develop and sustain knowledge of 9 complex commercial products working across multiple systems in order to respond efficiently and effectively to customer requests, and proactively manage your workload, prioritising customer interactions to ensure that call backs are completed in a timely manner to deliver customer satisfaction. You will need to work effectively with key stakeholders and team members to achieve business objectives and respond effectively to customer needs and take responsibility for the resolution of customer enquiries in a professional and positive way.
You will ideally have a good understanding of the insurance industry and previous experience in a similar role (experience within Commercial insurance would be desirable). You will be an enthusiastic individual who is able to use their own initiative and able to progress work independently, with a genuine passion for customer service. You'll be a great communicator, that can effectively negotiate, persuade and influence customers and can also confidently explain insurance policies.
Please note that the hours you will be required to work can fall between Monday - Friday 8am - 8pm, Saturday 9am - 5pm and Sunday 10am - 4pm.
What's on offer
This company pride themselves on developing you and your skillset and work hard to give you the tools to do so. In addition to this they also offer a generous benefits package including family and work life balance focused options such as: fully paid maternity leave and parental leave, 9% pension contribution, flexible working, insurance savings for you and your family as well as a range of other optional benefits. You'll also have an opportunity to earn an additional bonus which will be dependent on your performance.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please contact Harriet Chapman at Hays for further information.
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