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Investigation Manager

CILEx Regulation
Bedford, Bedfordshire
£40,000-45,000 depending on experience
Closing date
21 May 2021

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Job Details


Salary: £40,000-45,000 depending on experience

This interesting and varied role is an ideal opportunity for an excellent people manager who has experience of managing a team of Investigators or Lawyers. You may be an experienced investigation manager already, in the legal or another sector, or a qualified lawyer with transferable skills looking to move to a regulator for a new challenge.

CILEx Regulation is the regulator for Chartered Legal Executives under the Legal Services Act. You will be operationally responsible for the delivery of our enforcement function. This includes investigation of complaints of professional misconduct, regulatory compliance and matters of fitness to practise/fitness to own. 

You will deliver efficient case management, reasoned, risk-based disposal of cases and handle or advise on any legal challenges from people and firms. You will apply your technical expertise and attention to detail in drafting, interpreting and applying rules. You will ensure that cases are appropriately dealt with by officers under delegated powers, or by our Conduct, Disciplinary and Appeals Panels, for whom you will be a first point of contact. You will also lead process improvements, including in relation to the case management system, whilst ensuring day to day work progresses.  

We are seeking a good people manager with experience of managing staff and their caseloads. You will provide support, development, and technical expertise to a small team of high-quality Investigation Officers and Case Workers. We are looking for someone who brings strong interpersonal and empathy skills whilst also delivering high standards and performance.  

You will be resilient, hard-working and able to work at pace. You will communicate effectively with a variety of stakeholders and possess good organisational and analytical skills.

Fairness is at the heart of what we do. Our first duty is to protect the public. But we are also looking for a leader who sets the culture by example; someone who is committed to ensuring that our processes are experienced as fair, considerate and timely for everyone.

What makes CILEx Regulation such a great place to work?

We are a small, friendly organisation with an enthusiastic, skilled and stable workforce. Staff state in our staff survey it is an organisation they are proud to work for and would recommend to friends and family. Conditions of employment are excellent with generous pension contributions, holiday entitlement and training opportunities. We are a forward-thinking, caring employer with many of our staff enjoying flexible working arrangements. The role offers the opportunity to shape positive changes to the enforcement function but also to contribute to and influence wider organisational policy as a key member of the management team.

If you would like an informal discussion about the role with Stuart Dalton, Director of Policy, Governance and Enforcement, please contact Beccy Snape on 01234 413199.

Location: Bedford with remote working options.

To apply please send a CV with a covering letter of no more than 2 pages explaining how you meet the criteria for the role. The job description can be found at:

Interviews: Initial interviews will be held online. Please note, if we receive a high number of applications, we may close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment.

CILEx Regulation welcomes applications from all sections of the community and is a Disability Confident employer.


CILEx Regulation regulate Chartered Legal Executive lawyers, other members of the Chartered Institute of Legal Executives (CILEx), CILEx practitioners and law firms.  CILEx Regulation is a regulator under the Legal Services Act 2007.

We oversee the education, qualification, and practice standards of the legal professionals we regulate.  We work with CILEx to ensure that qualifications are at the right level and appropriate to the work that regulated individuals do. 

CILEx is the professional association representing 20,000 Chartered Legal Executives, paralegals, and legal professionals.

We aim to ensure that regulated individuals are fully aware of their obligations to consumers, colleagues, the courts, and the public, and that they maintain proper standards of professional conduct. 

We deal with complaints against regulated individuals and firms taking appropriate disciplinary action to protect the public and uphold the standing of the profession.

CILEx Regulation received a high assurance rating from the Legal Services Board (LSB), which is our oversight regulator under the Legal Services Act 2007. The 2021 Staff Survey reported a highly positive staff culture which was a great tribute to the skill and dedication of our staff and strong executive leadership


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