Claims Handler FTC

Claims Handler with leading law firm - Newport and Hybrid working


Your new firm
Our client is a leading and international law firm, having received numerous awards, with over 2,500 employees. They are currently looking for a Claims Handler to join their Motor Injury team, based in Newport but with Hybrid working available. This 12 month fixed term contract is an incredible opportunity to work within a successful environment, and develop your career with potential progression. For the right candidate there is the possibility that the role will be extended and/or made permanent.

Your new role
You will complete comprehensive training for this role and work within the firms motor injury team, alongside and supported by industry experts. You will interact with a range of clients on a daily basis, negotiate claims for liability and damages in cases within authority limits, as well as be responsible for:

• Complying with internal and external service level agreements
• Recording timely and accurate management information
• Hit individual financial targets (which are set based upon work type, charging basis and experience)
• Support marketing and business development activity within the team (e.g. attending marketing events, client training, clinics and shadowing days).
• You will be required to handle confidential information in line with the firm's data security protocols

What you'll need to succeed
As this role provides in-depth support and training, the only essential experience that is required is interacting with and assisting customers, such as having worked in a call centre or as a customer assistant. Claims handling experience is not required but would be considered a bonus. Strong IT, organisation and communication skills will also be important.
What you'll get in return
This is an incredible opportunity to develop your career in a supportive and successful environment, with potential to progress in the future. You will also receive a competitive salary and a range of other bonuses. Please contact Rachel Trew at Hays Legal for further information on this opportunity.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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