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Head of Inquiry

The Independent Monitoring Authority
Swansea (Abertawe)
£48,353 - £70,111
Closing date
4 Jan 2022
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Head of Inquiry

IMA - Swansea Civic Centre, Swansea SA1 3SN

£48,353 - £70,111

The Independent Monitoring Authority for the Citizens’ Rights Agreements (“the IMA”) is an independent body that makes sure the rights of EU and EEA EFTA citizens living in the UK and Gibraltar are upheld following the departure of the UK from the EU. The IMA is responsible for promoting and monitoring the implementation and application of the citizens’ rights commitments made in Part 2 of the Withdrawal Agreement and Part 2 of the EEA EFTA Separation Agreement (“the Agreements”).

The responsibilities of the IMA are set out in Schedule 2 to the European Union (Withdrawal Agreement) Act 2020, but in summary, the IMA will seek to achieve its objectives by:

  • monitoring and keeping under review the legal framework and the exercise of functions by relevant public bodies in relation to relevant rights*;
  • conducting inquiries;
  • producing reports and recommendations to which relevant public authorities must have regard; and
  • where appropriate, issuing or intervening in legal proceedings.

Purpose of the post

The Inquiry Team sits within the Operational Delivery Directorate of the IMA, and conducts investigations, including actions short of a formal inquiry, and formal inquiries into the delivery by the UK government and public authorities, of the above commitments to citizens’ rights: including residency; social security; reciprocal healthcare; mutual recognition of professional qualifications and other economic rights.

The Head of Inquiry Team will be responsible for leading a busy team and maintaining high standards in a complex, challenging and wide-ranging area of citizens’ rights. The work involves conducting investigations and inquiries into the UK government and public authorities’ application of Citizens Rights under the EU Withdrawal Agreement and EEA-EFTA Separation Agreement. This is a unique opportunity to influence and shape the way citizens’ rights are applied in our national social and economic landscape.

The work of the team covers both pre-inquiry research and investigations, and formal inquiries.  The pre-inquiry work includes informal and formal engagement with public authorities, to understand potential issues, to secure early case resolution on issues where appropriate, as well as to monitor public authorities’ implementation of citizens’ rights. 

The post-holder will develop and maintain high credibility and working relationships with other teams within the IMA, and lead a team producing effective and high-quality investigations and inquiries which ensure credibility with the IMA senior team including the Director of Operational Delivery and the Chief Executive, as well as the IMA Board.

This role requires very strong leadership, management, representational and influencing skills, both within the organisation and external stakeholders, and ability to develop and manage a team producing high quality and evidenced work and recommendations. This role will be managing a team which includes: Lead Inquiry Managers, Senior Inquiry Officers and Inquiry Support staff.

Key Responsibilities

You will be required to carry out the following responsibilities, activities and duties:

  • Leading the team with pre-inquiry research and investigation and inquiry-related responsibilities.
  • Engaging with public authorities to progress legislation monitoring referrals, as advised by the IMA Legal Team
  • Developing and keeping under review a plan of intended or potential inquiries for the IMA which supports the Board’s strategic vision and IMA business plans;
  • Organise Inquiry Team resources in support of the inquiry plan;
  • Developing consistent high-quality standards and methodology for the conduct of inquiries across a large range of complex issues;
  • Managing a high-performing team conducting inquiries which can last several months in duration;
  • Developing a high-performing team through high-quality training arrangements for new staff and on an ongoing basis;
  • Leading on the agreement with the IMA Board and senior management of the terms of reference of an intended inquiry;
  • Leading on the establishment of inquiries including their terms of reference with senior officials in Government Departments and public authorities, and secure their input and engagement to time and quality to support effective inquiry;
  • Leading on the production of inquiry reports which are evidence based and make clear, justified and defensible recommendations and findings in relation to the UK Government’s and public authorities’ delivery of Citizens’ Rights;
  • Monitoring and assessing UK Government and public authorities’ response and actions in relation to inquiry reports and recommendations; advising and reporting to the IMA Board on compliance with inquiry reports;
  • Working with IMA lawyers to consider and advise IMA senior management and the IMA Board on potential legal action against UK Government Departments and public authorities following inquiry reports and response and actions. 

The duties/responsibilities listed above describe the post is not intended to be exhaustive. The Job Holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Essential Skills

  • Senior management experience or proven skills in an inquiry, monitoring or operational background and in a dynamic and complex environment;
  • Strong stakeholder management and influencing skills with senior stakeholders in a challenging environment;
  • A record of delivering a high standard of professional service;
  • Proven record of communicating effectively, both orally and in writing, with stakeholders across the organisation internally and externally;
  • Ability to understand complex and technical policy issues;
  • Experience of working within, and leading others within, legally defined functions;
  • Experience of interpreting complex data to deliver major projects and reports;
  • Excellent written and oral communications skills.


We'll assess you against these behaviours during the selection process: 

  • Working Together
  • Delivering at Pace
  • Seeing the Bigger Picture
  • Making Effective Decisions
  • Changing and Improving

Informal Homeworking arrangements will be considered for this position. If you are not based in Swansea, you will be expected to visit Swansea in line with business need. If you would like to discuss this further, please get in touch with the job contact


We take development seriously and want to enable you to build a successful career with the IMA. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you’ll benefit from regular performance and development reviews to ensure this development is ongoing.

You’ll be entitled to a large range of benefits.

These include:

  • 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to 8 public holidays. This will be complimented by one privilege day entitlement.
  • a competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire
  • established reward and recognition scheme for staff
  • generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers
  • interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle
  • occupational sick pay, employee assistance services and health and wellbeing initiatives such as flu vaccines and health screening.
  • We have a range of family-friendly policies, such as part-time working, job sharing, parental leave and career breaks and a range of leave options for parents. These depend on business needs, but our aim is to help you achieve a positive work-life balance.
  • Our employee diversity networks support our culture of inclusion and will contribute to our diversity action plan. Our current focus is to encourage people from under-represented groups into management and leadership roles, especially people with disabilities, women and ethnic minority colleagues.

For more details and to apply, visit our website.

Closing date:4 January 2022.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Pwrpas y swydd 

Mae'r Tîm Ymholi yn rhan o Gyfarwyddiaeth Cyflenwi Gweithredol yr IMA, ac yn cynnal ymchwiliadau, gan gynnwys gweithredoedd sy'n brin o ymholiad ffurfiol, ac ymholiadau ffurfiol i'r modd y mae llywodraeth y DU ac awdurdodau cyhoeddus yn cyflwyno'r ymrwymiadau uchod i hawliau dinasyddion: gan gynnwys; preswylio; nawdd cymdeithasol; gofal iechyd dwyochrog; cyd-gydnabod cymwysterau proffesiynol a hawliau economaidd eraill.

Bydd y Tîm Pennaeth Ymchwilio yn gyfrifol am arwain tîm prysur a chynnal safonau uchel mewn maes cymhleth, heriol ac eang o hawliau dinasyddion. Mae’r gwaith yn cynnwys cynnal ymchwiliadau ac ymholiadau i gymhwyso hawliau dinasyddion llywodraeth y DU ac awdurdodau cyhoeddus o dan Gytundeb Tynnu’n ôl yr UE a Chytundeb Gwahanu AEE-EFTA.

Dyma gyfle unigryw i ddylanwadu a siapio’r ffordd y mae hawliau dinasyddion yn cael eu cymhwyso yn ein tirwedd gymdeithasol ac economaidd genedlaethol. Mae gwaith y tîm yn ymdrin ag ymchwil ac ymchwiliadau cyn-ymholiad, ac ymholiadau ffurfiol. 

Mae’r gwaith cyn-ymholiad yn cynnwys ymgysylltu anffurfiol a ffurfiol ag awdurdodau cyhoeddus i ddeall materion posibl, i sicrhau datrys achosion yn gynnar ar faterion lle bo’n briodol yn ogystal â monitro gweithrediad awdurdodau cyhoeddus o hawliau dinasyddion. 

Bydd deiliad y swydd yn datblygu ac yn cynnal hygrededd uchel a pherthnasoedd gwaith gyda thimau eraill yn yr IMA, ac yn arwain tîm sy'n cynhyrchu ymchwiliadau ac ymholiadau effeithiol ac o ansawdd uchel sy'n sicrhau hygrededd gydag uwch dîm yr IMA gan gynnwys y Cyfarwyddwr Cyflenwi Gweithredol a'r Prif Weithredwr, yn ogystal â Bwrdd yr IMA. 

Mae'r rôl hon yn gofyn am sgiliau arwain, rheoli, cynrychioli a dylanwadu cryf iawn, o fewn y sefydliad a rhanddeiliaid allanol, a'r gallu i ddatblygu a rheoli tîm sy'n cynhyrchu gwaith ac argymhellion o ansawdd uchel 

Y rôl hon fydd rheoli tîm sy'n cynnwys: Rheolwyr Ymholiadau Arweiniol, Uwch Swyddogion Ymholiad a Staff sy’n rhoi Cymorth Ymholiadau. 

Cyfrifoldebau Allweddol

Bydd yn ofynnol i ddeiliad y swydd gyflawni'r cyfrifoldebau, y gweithgareddau a'r dyletswyddau canlynol:

  • Arwain y tîm gydag cyn ymchwilio ac ymchwilio i gyfrifoldebau ac ymholiadau.
  • Ymgysylltu ag awdurdodau cyhoeddus i ddatblygu deddfwriaeth sy'n monitro atgyfeiriadau, yn unol â chyngor Tîm Cyfreithiol yr IMA
  • Datblygu a pharhau i adolygu cynllun o ymholiadau arfaethedig neu ymholiadau posibl ar gyfer yr IMA sy'n cefnogi gweledigaeth strategol y Bwrdd a chynlluniau busnes IMA;
  • Trefnu adnoddau'r Tîm Ymholi i gefnogi'r cynllun;
  • Datblygu safonau a methodoleg ansawdd uchel cyson ar gyfer cynnal ymholiadau ar draws ystod eang o faterion cymhleth;
  • Rheoli tîm sy'n perfformio'n dda sy'n cynnal ymholiadau a all bara sawl mis o hyd a trwy drefniadau hyfforddi o ansawdd uchel ar gyfer staff newydd;
  • Arwain ar y cytundeb gyda'r Bwrdd IMA ac uwch reolwyr cylch gorchwyl ymholiad arfaethedig;
  • Arwain ar sefydlu ymholiadau gydag uwch swyddogion yn Adrannau'r Llywodraeth ac awdurdodau cyhoeddus, a sicrhau eu mewnbwn a'u hymgysylltiad i amser ac ansawdd i gefnogi ymholiad effeithiol;
  • Arwain ar gynhyrchu adroddiadau ymholiadau sy’n seiliedig ar dystiolaeth ac sy’n gwneud argymhellion a chanfyddiadau clir, y gellir eu cyfiawnhau ac y gellir eu hamddiffyn mewn perthynas â chyflenwi Hawliau Dinasyddion Llywodraeth y DU ac awdurdodau cyhoeddus;
  • Monitro ac asesu ymateb a chamau gweithredu Llywodraeth y DU ac awdurdodau cyhoeddus mewn perthynas ag adroddiadau ac argymhellion ymholiadau; cynghori ac adrodd i Fwrdd yr IMA ar gydymffurfio ag adroddiadau ymholiadau;
  • Gweithio gyda chyfreithwyr yr IMA i ystyried a chynghori uwch reolwyr yr IMA a Bwrdd yr IMA ar gamau cyfreithiol posibl yn erbyn Adrannau Llywodraeth y DU ac awdurdodau cyhoeddus yn dilyn adroddiadau ymholiadau ac ymateb a chamau gweithredu. 

Ni fwriedir i'r dyletswyddau / cyfrifoldebau a restrir uchod sy'n disgrifio'r swydd fod yn gynhwysfawr. 

Disgwylir i'r Deiliad Swydd dderbyn newidiadau rhesymol a thasgau ychwanegol ar lefel debyg a allai fod yn angenrheidiol. 

Efallai y bydd angen ail-archwilio addasiadau sylweddol o dan y cynllun Gwerthuso Swyddi a chânt eu trafod yn y lle cyntaf gyda'r Deiliad Swydd. 

Sgiliau Hanfodol

  • Profiad uwch reolwyr neu sgiliau profedig mewn ymholiad, monitro neu gefndir gweithredol ac mewn amgylchedd deinamig a chymhleth;
  • Sgiliau rheoli a dylanwadu cryf gydag uwch rhanddeiliaid mewn amgylchedd heriol;
  • Hanes o ddarparu gwasanaeth proffesiynol o safon uchel;
  • Hanes profedig o gyfathrebu'n effeithiol, ar lafar ac yn ysgrifenedig, gyda rhanddeiliaid ar draws y sefydliad yn fewnol ac yn allanol;
  • Y gallu i ddeall materion polisi cymhleth a thechnegol;
  • Profiad o weithio o fewn, ac arwain swyddogaethau a ddiffiniwyd yn gyfreithiol;
  • Profiad o ddehongli data i gyflawni prosiectau ac adroddiadau mawr;
  • Sgiliau cyfathrebu ysgrifenedig a llafar rhagorol. 


Byddwn yn eich asesu yn erbyn yr ymddygiadau canlynol yn ystod y broses ddethol:

  • Cydweithio
  • Cyflawni ar gam
  • Gweld y Darlun Mawr
  • Gwneud Penderfyniadau Effeithiol
  • Newid a Gwella

Rydym yn croesawu ac yn annog ceisiadau gan bawb, yn cynnwys grwpiau sydd wedi’u tangynrychioli yn ein gweithlu ar hyn o bryd, ac rydym yn ymfalchïo mewn bod yn gyflogwr o safon uchel sy’n denu llawer o ymgeiswyr. Ewch i gael rhagor o wybodaeth am sut rydym yn hyrwyddo amrywiaeth a chynhwysiant yn y gweithle.

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