Are you an excellent people manager who has experience of managing a team of Lawyers, Case Workers or Investigators within another Regulator or a Law Firm?

We are looking for experienced Investigation Managers to join us on a hybrid working pattern. Hybrid for us is once or twice a week in the office and the rest working from home. Core locations: Birmingham, London (Bank) or Cardiff. Please contact us to discuss further:

What's in it for me?

• Lead and manage a team of Investigation Officers providing quality technical advice, investigation strategy and case direction advice on a variety of investigations about alleged breaches of our Standards and Regulations
• Further develop your great people management skills by supporting and developing your team to become excellent customer focused Investigators, working to the highest standards
• Be part of the Investigation and Supervision leadership team and develop and implement changes and improvements to the way we work
• Work collaboratively with other areas of our organisation to take action to protect the public..

Your role and your team

As an Investigation Manager you will have an integral role in leading and managing a team of Investigation Officers. Investigation Officers assess and investigate reports about alleged misconduct and breaches of our Standards and Regulations. As part of a team of around fifteen Investigation Managers you will provide support, development, technical expertise and case direction to between six to ten Investigation Officers. This is a people management position which will require you to use your leadership skills to nurture your team and develop them to become high performers. You will give support and guidance to your team to make sure quality results are delivered against set objectives/KPIs and that exceptional levels of customer experience are demonstrated. Working with senior management you will successfully deliver organisational change programmes and identify and deliver improvements to the way we work.

Working closely with your team you will develop an understanding of their individual needs. You will have a strategic yet pragmatic input into your team's work, demonstrating excellent performance and management skills to get the best from your Investigators. You will have accountability and oversight of the progression and quality of investigations handled by your team and you will make sure that cases are managed on time and that quality standards are consistently high. Excellent interpersonal skills with a proven ability to challenge and influence key stakeholders at every level are key to being successful in this role.

What we're looking for

• Ideally, you will have experience of working in a similar role with another regulator or have had experience of managing Investigators, staff within a law firm or in the legal sector
• Considerable people management is essential and in a complex organisation
• Technical excellence gained from practical experience, to provide sound advice on case direction as well as an understanding of regulatory and operational risk
• Ability to motivate your team, managing performance through coaching to improve standards and engage staff in their own development
• A proactive decision maker, capable of identifying risks related to cases and individuals
• A flexible and tenacious individual, able to adjust your priorities at short notice.

Useful and additional information

There is a Role Profile and Information Pack attached at the bottom of the advert on our website.
We are currently advertising this opportunity on a full or part time basis. Please apply according to your preference. Part time hours would allow for 28-35 hours per week, working across 4 days

Location:

If you do not live within a commutable distance of one of our office locations (Birmingham, London (Bank) or Cardiff) we can offer a home-based contract where you will mostly work from home with the occasional requirement to come into an office. Feel free to contact us to discuss your location via: . Please note that we are not accepting applications to this email address.

To apply

Please use the apply button at the bottom of the advert and upload a CV alongside evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words.

To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages.

• Closing date for applications is 31 January at 08.00
• Assessments will take place week of 7 February
• Interviews will take place week of 14 and 21 February.

Our staff are currently working from home and assessments and interview are being conducted remotely. If your application is successful one of the team will be in touch to let you know what to expect. 

recruitment@sra.org.uk

Previous applicants to this role within the last six months will not be considered.