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Casework Operations Manager

Employer
Criminal Cases Review Commission
Location
Homeworking
Salary
£50,000 (Scale £50,000 - £55,000)
Closing date
21 Aug 2022

Job Details

Casework Operations Manager

Home-based, with some travel and occasional attendance at our Birmingham office

Starting Salary: £50,000 (Scale £50,000 - £55,000), based on a full-time, 37-hour week. Part-time is available subject to a minimum of 25 hrs per week.

Sometimes things go wrong. At the CCRC, we help to put it right.

From time to time, a criminal case ends with a wrongful conviction or sentence – there may have been errors at trial, or fresh evidence may have emerged.  Sometimes, there are wider systemic problems which affect whole groups of cases and result in wrongful convictions.  Over the last 25 years the CCRC has referred almost 800 cases for a fresh appeal.

  • Are you interested in the challenges facing the criminal justice system?
  • Do you have the experience, skills and analytical ability to understand, and if necessary question, progress on some of our most challenging reviews?
  • Are you comfortable with management information and enthusiastic about adopting new technology?
  • Can you build powerful and productive relationships with internal and external stakeholders?
  • Can you deliver developments in policy and practice to drive continuous improvement in the quality of our casework and investigations?

If the answers are yes, then this could be the start of an incredibly rewarding career.  We are looking for a reliable and astute Casework Operations Manager to help deliver the CCRC’s core purpose of finding and investigating suspected miscarriages of justice, someone committed to achieving our strategic aims of excellence in casework and enhanced engagement with stakeholders and media. The work you do with us can transform lives and ensure justice is finally done.

About the role

  • Working as part of the Casework Operations leadership team in a role which is varied and intellectually challenging, you will support the CCRC’s Casework Operations Director in connection with
  • complex, high-profile, long-running or closed cases;
  • internal and external stakeholder communication and engagement;
  • operational delivery;
  • casework quality, performance and continuous improvement;
  • casework policy, process and guidance development and review;
  • the external environment and horizon scanning

About you

We’re looking for someone with experience of complex legal or investigative casework and highly developed analytical and decision-making skills.  You will need to have excellent communication skills and experience of stakeholder engagement as well as familiarity with management information and performance.  You’ll need to be positive and determined, highly organised and able to deliver at pace whilst maintaining accuracy and a keen eye for detail – the type of person who can be relied upon to solve problems.

About the Criminal Cases Review Commission

We are the independent public body that investigates potential miscarriages of justice.  It’s down to us to tackle complex issues across a broad range of criminal cases. We’ve dealt with some of the most serious miscarriages of justice of the last 50 years. This is your opportunity to play a part in this essential, often life-changing work.

At the Criminal Cases Review Commission, we work in the interests of justice and we are wholly independent. We don’t represent the police, prosecution, court or government. We don’t represent the person applying for a review of their case. Staying independent helps us investigate alleged miscarriages of justice objectively and impartially.

We have unique statutory powers that allow us to obtain any material in the possession or control of a public body, including sensitive material like medical or intelligence records. Not only that, but we’re empowered to form a complete picture of a case from start to finish, and we’re the only people who can send a case back to court for a second or subsequent appeal.

Benefits

We offer a wide range of benefits, including remote and flexible working options (you can vary your working day as long as you complete 37 hours each work). You can also look forward to:

  • A Civil Service pension – this will see us making a significant contribution to your pension fund 
  • 29 days’ annual leave allowance, in addition to eight statutory bank and public holidays 
  • Reimbursement for any travel, subsistence and overnight expenses  
  • Flexitime 
  • Trained Mental Health First Aiders 
  • Three paid days for volunteering activities each year 
  • Occupational Health Services and an Employee Assistance Programme 
  • Free eye tests and a contribution towards lenses or spectacles for VDU users 

Diversity & Inclusion

We are committed to being an inclusive organisation and support diversity in the Criminal Justice System. We welcome people who will bring diversity of thought and provide constructive challenge.  We encourage applications from black, Asian and ethnic minority candidates and from individuals from socially disadvantaged backgrounds.  The CCRC is a Disability Confident Committed employer.

For further information and to apply, go to our recruitment site.

Closing date: 21 August 2022.

 

 

 

 

 

 

Company

Criminal Cases Review Commission

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